Thank you for your continued patronage of our products.
We would like to inform you that we are now ready to offer exchanges to customers who purchased the affected products.
For details on the exchange method, please see Sony Music Solutions Inc. exchange page below.
In addition, as a result of verification by the manufacturer Sony Music Solutions Inc., a similar problem may be found in a small number of products of Limited First Edition of "crystal" (JACA-5766 to 5767).
In that case, Limited First Edition will also be eligible for exchange.
We would like to once again offer our deepest apologies to customers who have already purchased the affected products.
We apologize for any inconvenience caused. We appreciate your understanding and cooperation.
■ Click here for the exchange form
https://www.sonymusicsolutions.co.jp/kform/